AlgorX
Curated by SignalAI based customer support conversational platform for enterprises
Overview
AlgorX has developed ONE.AI which is a conversational platform for enterprises to develop bots for providing support and services to clients. The bots come with natural language processing for enabling it to hold human-like conversations with customers thereby resolving their queries. In case of not being able to do so, it flags the same to a customer support personnel. The platform features an inbuilt analytics suite that analyzes customer interaction with the bot for providing users with actionable insights. The bots developed using the platform can be deployed to multiple omnichannel platforms like Facebook Messenger, Telegram, Skype, or website. Some of the other use cases are in the areas of sales support and lead generation. Monetizes through subscription-based pricing plans.
Key facts
- Founded
- 2016
- Headquarters
- Wilmington, United States
- Stage
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- Industry
- High Technology
Business model
- GTM channel
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- 10 products and services
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- Commercial model
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