Balto
Curated by SignalAI-based real-time guidance tool for contact centers on cloud
Overview
Offers an AI-based real-time guidance tool for contact centers on the cloud. It offers two solutions real-time coaching for agents along with the smart checklist, dynamic prompts, notification, sticky note, and leader board, Real-time management for managers with features agent performance analysis, win rate analysis, and trend analysis.
Key facts
- Founded
- 2017
- Headquarters
- St. Louis, United States
- Stage
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Business model
- 8 products and services
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Contact
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Open roles
9 rolesSenior Implementation Manager
United States · On-site · Volunteer
Business Development Representative
Dallas, TX · On-site · Volunteer
Customer Success Manager - SMB
St Louis, MO · On-site · Volunteer