Behavioral Signal Technologies
Curated by SignalProvides behavioural pairing solutions for contact centres
Overview
Provides behavioral pairing solutions for contact centres. Offers Oliver which is an emotion recognition API that makes use of cognitive modeling and machine learning algorithms to provide conversational insights for interaction with voice assistants, chatbots, robotic virtual assistants, social healthcare robotics, and mobile voice assistants. Features behavioral profile pairing, agent behavioral performance score, customer satisfaction score, intent prediction, and sales enablement alert solution. Industries served include robotics, medical, finance, education, retail, and more. Clients are Furhat Robotics, LYSSN, and CallMiner.
Key facts
- Founded
- 2016
- Headquarters
- Los Angeles, United States
- Stage
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- Industry
- High Technology
Business model
- 4 products and services
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Contact
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Open roles
1 roleFull-Stack Developer - AI Prototyping Engineer
India · Remote · Full-time