CallMiner
Curated by SignalCloud and AI-based platform offering conversational analytics software
Overview
Cloud and AI-based platform offering conversational analytics software. It provides a conversational solution that automatically analyzes contacts across all communication channels and uncovers actionable intelligence. It helps businesses and organizations improve contact center performance and gather key business intelligence by automating the ability to listen to every customer interaction. Its features include automated agent scoring, alerts, and role-based dashboards.
Key facts
- Founded
- 2002
- Headquarters
- Waltham, United States
- Stage
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- Industry
- High Technology
Business model
- 4 products and services
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Contact
- Primary office
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- Phone
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