Cognistx
Curated by SignalContextual Targeting platform for customer engagement
Overview
Cognistx provides an ML and NLP based contextual content engagement platform for companies targeting individual consumers. Offers two distinct product lines: SmartCognitives™ a Media Curation System, and AVA, or Advanced Voice Analytics. SmartCognitives media platform with machine-learning algorithms analyses customer data, learns user preferences and behavior to deliver customer experiences by curating marketing automation and optimization of content delivery algorithms. The other product AVA translates voice data into text, allowing for real-time processing and greater efficiency at call centers. AVA is being developed to help call centers confirm addresses where service is available and to evaluate agents’ performance. Partnered with Metacube, based out of India.
Key facts
- Founded
- 2015
- Headquarters
- Raleigh, United States
- Stage
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Business model
- 3 products and services
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- Commercial model
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