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Directly

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CrowdSourced Expert Customer Service

Enterprise Software & Infrastructuredirectly.com

Overview

Directly, an on-demand customer service app helps companies in building a network connecting customers with skilled experts. It routes helpdesk tickets and community questions to crowdsourced experts. Its helpdesk apps identify tickets and questions with skill based filtering and routes to a network of experts using skill based and reputation routing with performance rewards for services offered. With benchmarking experts can be measured against client’s support team. It is one of the entrepreneur Magazine’s Brilliant 100 companies.

Key facts

Founded
2011
Headquarters
Palo Alto, United States
Stage
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Industry
Enterprise Software & Infrastructure

Contact

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Competitors & similar companies

More Enterprise Software & Infrastructure companies

  • Mikrolar

    Robotic positioners for industrial manufacturing

    Enterprise Software & InfrastructureHampton, United States

  • Chime V5

    AI powered platform offering help desk service

    Enterprise Software & InfrastructurePortsmouth, United States

  • FX AlphaTech

    Platform offering cloud integration solutions

    Enterprise Software & InfrastructureFremont, United States

About Directly

What does Directly do?

Directly, an on-demand customer service app helps companies in building a network connecting customers with skilled experts.

Where is Directly headquartered?

Directly is headquartered in Palo Alto, United States.

When was Directly founded?

Directly was founded in 2011.

Which sector is Directly in?

Directly operates in Enterprise Software & Infrastructure.

Who are Directly's competitors?

Companies similar to Directly include Mikrolar, Chime V5, and FX AlphaTech.