Eptica
Curated by SignalOmnichannel customer engagement solutions
Overview
Eptica provides an omnichannel customer interaction management software. This software enables users to communicate with their customers through email, web, social media, web chat, and fax. Available on-premise or as a SaaS solution. Eptica Linguistic services enable organizations to understand the tone, sentiment, and context of digital interactions and automatically deliver personalized service. Its customers span across various verticals such as banking, insurance, public sector, retail, and transport. Major clients include AccorHotels, Allianz, Decathlon, Co-op Energy, and Birmingham City Council.
Key facts
- Founded
- 2001
- Headquarters
- Paris, France
- Stage
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- Industry
- High Technology
Contact
- Primary office
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