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Genesys

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Omnichannel customer experience and contact center solutions in the cloud

Enterprise Software & Infrastructuregenesys.com

Overview

Omnichannel customer experience and contact center solutions in the cloud. It delivers cloud based call center and contact center applications including ACD routing, IVR, reporting, provisioning, and agent optimization applications. It offers a suite of customer communications solutions utilizing multiple channels including outbound IVR, predictive dialing, text, email, and mobile web to help organizations reach customers.

Key facts

Founded
1990
Headquarters
Daly City, United States
Stage
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Industry
Enterprise Software & Infrastructure

Business model

3 products and services
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Contact

Primary office
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Phone
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Open roles

724 roles

  • Principal AI Solutions Architect, Customer Success

    Alberta, Canada · On-site · Volunteer

  • Experience Acceleration Specialist

    Italy · On-site · Volunteer

  • Business Development Representative

    Frankfurt, Hesse, Germany · On-site · Volunteer

+ 721 more open roles on Signal

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Competitors & similar companies

More Enterprise Software & Infrastructure companies

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    Enterprise Software & InfrastructurePalo Alto, United States

  • Botable

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    Enterprise Software & InfrastructureStamford, United States

  • AI Technologies

    Provider of AI development services

    Enterprise Software & InfrastructureAtlanta, United States

About Genesys

What does Genesys do?

Omnichannel customer experience and contact center solutions in the cloud.

Where is Genesys headquartered?

Genesys is headquartered in Daly City, United States.

When was Genesys founded?

Genesys was founded in 1990.

Which sector is Genesys in?

Genesys operates in Enterprise Software & Infrastructure.

Who are Genesys's competitors?

Companies similar to Genesys include Bearing.ai, Botable, and AI Technologies.

Is Genesys hiring?

Yes. Genesys has 724 open roles listed on Vanberra Signal.