Hearful
Curated by SignalSocial Analytics platform for retailers
Overview
Hearful offers an unstructured data analytics solutions for retailers to listen, understand and take action based on customer response. Uses text mining and topic classification models to provide brands with insights into what topics or themes customers are talking about as well as sentimental analysis. It keeps a track on customer’s product review on a retailer's site, Social media posts, comment on a blog, etc. Based on the analysis of this data, the platform recommends actionable themes to retail merchandising, supply chain, store operations and marketing teams.
Key facts
- Founded
- 2016
- Headquarters
- Chapel Hill, United States
- Stage
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Business model
- GTM channel
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- 3 products and services
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- Commercial model
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