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Helpshift

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Mobile first customer service platform

Enterprise Software & Infrastructurehelpshift.com

Overview

Helpshift is a mobile-first customer service platform. It provides a native SDK that integrates with mobile apps to offer an “in-app” customer experience. Its SaaS solution aims to be “the first embedded support desk for native apps,” allowing developers to capture device info from their users so that they can troubleshoot problems quicker and more effectively. Microsoft, Square, Xfinity, Tencent Games, and Virgin Mobile are some of its clients. Claims to be used by 1.3B+ unique devices as of June 2016. Monetizes through subscription-based pricing plans.

Key facts

Founded
2011
Headquarters
San Francisco, United States
Stage
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Industry
Enterprise Software & Infrastructure

Business model

10 products and services
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Contact

Primary office
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Email
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Phone
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Open roles

12 roles

  • Back End Developer

    Pune District, Maharashtra, India · On-site · Internship

  • Tech support manager

    Pune District, Maharashtra, India · On-site · Internship

  • DevOps SE I

    Pune District, Maharashtra, India · On-site · Internship

+ 9 more open roles on Signal

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Competitors & similar companies

More Enterprise Software & Infrastructure companies

  • Baseet.ai

    AI based application development solutions provider

    Enterprise Software & InfrastructureSan Mateo, United States

  • KushoAI

    AI powered test suite generation platform

    Enterprise Software & InfrastructureSan Francisco, United States

  • Otto

    Provider of an AI based information system for employees

    Enterprise Software & InfrastructureIndianapolis, United States

About Helpshift

What does Helpshift do?

Helpshift is a mobile-first customer service platform.

Where is Helpshift headquartered?

Helpshift is headquartered in San Francisco, United States.

When was Helpshift founded?

Helpshift was founded in 2011.

Which sector is Helpshift in?

Helpshift operates in Enterprise Software & Infrastructure.

Who are Helpshift's competitors?

Companies similar to Helpshift include Baseet.ai, KushoAI, and Otto.

Is Helpshift hiring?

Yes. Helpshift has 12 open roles listed on Vanberra Signal.