ICM Hub
Curated by SignalAI based conversational interface for the airlines industry
Overview
ICM Hub develops artificial intelligence based conversational interface for the airlines industry. Allows the user to integrate the chat widget on their website for providing information to the customer and resolving queries related to trips. During the conversations, it tracks and stores customer data to learn about users and provide advice based on their situation. Also, helps book add-ons to their itinerary. Additionally, it can hand-over the conversation to a human agent using live chat services such as Zendesk, Facebook Messenger etc. Clients and partners include Amadeus, Etihad Airways, Topbonus Loyalty, and LATAM. The company was a part of Techstars 2017 accelerator program.
Key facts
- Founded
- 2016
- Headquarters
- New York City, United States
- Stage
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- Industry
- High Technology
Business model
- 5 products and services
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Contact
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