Interactions
Curated by SignalAI-based conversational virtual assistant solutions
Overview
Interactions offer AI-based conversational virtual assistant solutions built with patented adaptive understanding technology providing a personalized experience through the customer lifecycle used by Fortune 5000 companies. With Interactions, grammars are built by human-assisted understanding. Its solutions have delivered cost-saving and increased efficiencies in sales and support for companies such as Hyatt, Best Western, Humana, TXU Energy, and AllConnect. Customized solutions for banking include services managing inquiries, transactions, billings, office locators, fraud alerts, and loyalty/rewards. In Nov'14, AT&T gave its Watson speech recognition platform and some related patents to the Interactions Corporation in exchange for an undisclosed amount of equity.
Key facts
- Founded
- 2004
- Headquarters
- Franklin, United States
- Stage
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- Industry
- High Technology
Business model
- 3 products and services
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- Commercial model
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Contact
- Primary office
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- Phone
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