NewBrand
Curated by SignalLocation-specific text analytics software platform for service focused companies
Overview
NewBrand provides a monitoring and analysis product that mines customer reviews from social sites like Yelp, Facebook, Twitter, Trip Advisor. The company’s flagship product, called Social Guest Satisfaction, harvests credible customer feedback and then uses patent-pending algorithms to interpret, qualify, and categorizes each customer mention. The company serves clients across food and beverage, hospitality, retail, and government industries, including Five Guys, Hyatt Hotels, Hersha, Ruby Tuesday, Darden, Dick’s Sporting Goods, the District of Columbia and many more. Angels include Barry Sternlicht, Ted Leonsis, Neil Shah. Acquired by Sprinklr to build its contextual and predictive analytics platform.
Key facts
- Founded
- 2010
- Headquarters
- Washington, DC, United States
- Stage
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Contact
- Primary office
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