Numero
Curated by SignalOmnichannel contact center software
Overview
Offers multichannel customer care solutions providing single agent desktop unifying communications from multiple channels. Offers knowledge base to empower agents, intelligent enquiry analysis and enrichment using NLP and bespoke rule-based customer analysis, integration of telephone calls into business process workflows, management reporting providing statistical analysis on contact centre performance. Acquired by Callcredit Information in March'16.
Key facts
- Founded
- 2001
- Headquarters
- Stockport, United Kingdom
- Stage
- Sign up to view
- Industry
- High Technology