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Onward

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AI based customer service automation platform

Enterprise Software & Infrastructureonward.ai

Overview

Onward, an offering of Terraform Labs, offers an artificial intelligence based customer service automation platform. It pulls a response from the company's knowledge base in case the query is a common one. For a complex query, provides a visual bot builder, allowing users to design the flow around how questions get answered and what information gets collected from the customer. The platform can be integrated with Salesforce, Zendesk, HubSpot, Shopify etc. One of the partners of the company includes Ignite Alliance.

Key facts

Founded
2015
Headquarters
San Francisco, United States
Stage
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Industry
Enterprise Software & Infrastructure

Business model

6 products and services
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Contact

Email
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Competitors & similar companies

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About Onward

What does Onward do?

Onward, an offering of Terraform Labs, offers an artificial intelligence based customer service automation platform.

Where is Onward headquartered?

Onward is headquartered in San Francisco, United States.

When was Onward founded?

Onward was founded in 2015.

Which sector is Onward in?

Onward operates in Enterprise Software & Infrastructure.

Who are Onward's competitors?

Companies similar to Onward include Plumbers.AI, InboxSuite, and Airim.