Otto Solutions
Curated by SignalAI-based virtual assistant for omnichannel customer services
Overview
Otto Solutions is an AI-based virtual assistant for omnichannel customer service centers. It helps agents to understand customer intents, categorize and route the requests. It suggests the right answers and related actions to improve agent's response and process. It enables managers to define and implement processes, identify malfunctioning and low performant workflow, and zoom in to find causes. Also, delivers analytics and insights on customer data.
Key facts
- Founded
- 2018
- Headquarters
- Paris, France
- Stage
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- Phone
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