Vanberra Signal

Proponisi

Curated by Signal

Customer experience feedback monitoring and coaching for call centers

Overview

Offers contact center coaching solutions - "Burst Coaching" for call center staff. It offers training modules covering areas such as: active listening, clean desk policy, professionalism & etiquette. It also offers voice of the customer monitoring solution by collecting feedback through IVR surveys, SMS, email, social media. Uses text analytics to broadly detect positive and negative words.

Key facts

Founded
2015

Business model

Contact

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About Proponisi

What does Proponisi do?

Offers contact center coaching solutions - "Burst Coaching" for call center staff.

Where is Proponisi headquartered?

Proponisi is headquartered in Dallas, United States.

When was Proponisi founded?

Proponisi was founded in 2015.

Which sector is Proponisi in?

Proponisi operates in Enterprise Software & Infrastructure.

Who are Proponisi's competitors?

Companies similar to Proponisi include AccelQ, Kognitic, and Demand Foresight.