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Smart Role

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Technology-driven platform that optimizes customer service hiring onboarding and training processes

Enterprise Software & Infrastructuresmartrole.ai

Overview

Technology-driven platform that optimizes customer service hiring onboarding and training processes. It utilizes AI-powered chat simulations to manage agent performance. The platform offers realistic chat simulations to measure agent performance and provides continuous through training and development. It also includes AI-Generated Scorecards to score agents on the customer support performance based on users own definition of performance.

Key facts

Founded
2024
Headquarters
Paris, France
Stage
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Industry
Enterprise Software & Infrastructure

Business model

6 products and services
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Commercial model
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Competitors & similar companies

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About Smart Role

What does Smart Role do?

Technology-driven platform that optimizes customer service hiring onboarding and training processes.

Where is Smart Role headquartered?

Smart Role is headquartered in Paris, France.

When was Smart Role founded?

Smart Role was founded in 2024.

Which sector is Smart Role in?

Smart Role operates in Enterprise Software & Infrastructure.

Who are Smart Role's competitors?

Companies similar to Smart Role include Gryzzly, Tengo, and OGO Security.