Ultimate
Curated by SignalProvider of customer support and engagement chatbot for non-English markets
Overview
Provider of customer support and engagement chatbot for non-English markets. The bot comes embedded with artificial intelligence that enables it to leverage the historical chat data for providing real-time suggestions to the service agent dealing with queries via chat, email, and social channels. The company claims that the bot learns from the agent's behavior in order to grow its accuracy over time and answer the most common questions automatically. Its clients include Zalando, Telia and Finnair, Posti, SAP, Giosg, Business Finland, MTV and more.
Key facts
- Founded
- 2014
- Headquarters
- Finland
- Stage
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Contact
- Phone
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