Vocalcom
Curated by SignalOmnichannel enterprise communication solutions
Overview
Vocalcom provides multi-channel cloud-based contact center software and customer experience management solution. Features include multi-channel call routing and a complete set of customer engagement applications. Also allows the management of video calls and web surfers. Provides a predictive dialer algorithm to optimize outbound campaigns. Offers a speech recognition software that manages voice and chat dialogues with dynamic scripting. Used across a range of industries. Major clients include AXA, BNP Paribas, Carrefour, IKEA, and Orange.
Key facts
- Founded
- 1995
- Headquarters
- Paris, France
- Stage
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Business model
- GTM channel
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- 6 products and services
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Contact
- Primary office
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- Phone
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Open roles
1 roleDirecteur financier
Courbevoie, Île-de-France, France · On-site · Volunteer