VoiceIQ
Curated by SignalAI-based platform providing conversational analytics solutions
Overview
AI-based platform providing conversational analytics solutions. The platform provides features such as predictive call scheduling to calculate the best time to call customers, calls routing to route calls to agents based on factors including mutual availability, previous call success, average call sentiment, and personality matching, compliance suite to detect suspected fraud attempts and flag potentially vulnerable customers and integrations on platforms such as Salesforce, Hubspot, Zoom, RingCentral, etc.
Key facts
- Founded
- 2016
- Headquarters
- Manchester, United Kingdom
- Stage
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