WEM Optimizer
Curated by SignalApp based workforce optimization solutions
Overview
App based workforce optimization solutions. It provides a mobile application called WEM optimizer that offers agent and manager contact center features for Genesys Cloud CX. It allows users to monitor and manage teams using customizable filters, gamification for teams, WFM and reporting for managers, and more. It offers workforce management solutions and aims to enhance the agent experience.
Key facts
- Founded
- 2023
- Headquarters
- London, United Kingdom
- Stage
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