Zaion
Curated by SignalProvider of an omnichannel conversational platform for enterprises
Overview
Provider of an omnichannel conversational platform for enterprises. The bot analyzes both calls and text messages leveraging natural language processing, speech recognition, and text-to-speech synthesis technologies. In case of not able to resolve a query, the same is routed to appropriate customer service personnel. Additionally, it features a built-in dashboard that provides insights based on customer-bot interaction and also allows segmentation of those conversations. Clientele includes Cybernet, Groupama, PRO BTP, Generali, among others.
Key facts
- Founded
- 2017
- Headquarters
- Paris, France
- Stage
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- Industry
- High Technology
Business model
- GTM channel
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- 3 products and services
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Contact
- Primary office
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- Phone
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