Zapiens
Curated by SignalAI based collaborative knowledge delivery platform for enterprises
Overview
ZAPIENS has developed a collaborative knowledge delivery platform that offers human and machine learning solutions which facilitate the training of collective intelligence in organizations. It features built-in chatbot, also known as Zap, that resolves all the queries of the user and in case of not being able to answer the same, routes it to an appropriate person capable of answering. The company claims that the bot learns over time for answering accurately. Additionally, it features a dashboard that provides with real and segmented data about the knowledge of the community and claims to improve learning by adapting the training to the needs of each user. Clientele includes Audi, Loreal, Siemens, Telefonica, Unilever, and more.
Key facts
- Founded
- 2015
- Headquarters
- Oviedo, Spain
- Stage
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Business model
- GTM channel
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Contact
- Primary office
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