BotPenguin
Curated by SignalAI enabled chatbot development platform for enterprises
Overview
BotPenguin has developed an artificial intelligence based platform that enables enterprises to build chatbots for providing support and engagement to their customers. The bot is capable of generating leads, answering frequently asked questions, scheduling meetings and sending reminders, accepting bookings, among others. It features a natural language processing engine that enables the same to understand the emotion and context along with the content of the query. Additionally, it features an analytics engine that allows measuring and analyzing customer-bot interaction for gaining actionable insights. It can be deployed to multiple messaging platforms such as website, Facebook Messengers, and more. The company also provides API to integrate the platform for users to import the leads directly to the CRM, email, and more.
Key facts
- Founded
- 2018
- Headquarters
- Chicago, United States
- Stage
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- Industry
- High Technology
Business model
- GTM channel
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- 9 products and services
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- Commercial model
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Contact
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- Phone
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